Why are there no events in the ‘Recommended’ section of the app?
If you have an account, please make sure you are logged in.
If there are no upcoming events in the area which match your interests, you won’t see any events available in the ‘Recommended’ section.
Why are there no events in the ‘Favourites’ section of the app?
In order to save your favourite events, you need to create an account on the GetGo Dundee app. See ‘How do I create an account on GetGo Dundee?’ If you have an account, please make sure you are logged in. When you are logged in, you can add an event ...
Why can I not see any events in my area? They are all very far away.
The events shown on GetGo Dundee are all based in and around Dundee. The distance from you calculation is based on your current location if you have agreed to share it with the app. See ‘How do I give GetGo Dundee permission to access my location?’.
The app is very slow to load.
You may have a mobile network connectivity problem. Please try loading other websites/apps on your device to see if those work. Also try force quitting the GetGo Dundee app and restarting your device. If the issue persists, please let us know below ...
How do I let you know that I like or don’t like something in the app?
We want to hear from our users as much as possible to help us improve the GetGo Dundee app. If you have an idea or suggestion for a new feature, or if you have a comment on what you like most and least about our app we want to hear from you. Please ...
Do I have to create an account to use GetGo Dundee?
No, you do not have to create an account to use GetGo Dundee. You can still see information on travel nearby, plan journeys and discover events in Dundee. See ‘What benefits are there for creating an account on GetGo Dundee?’