I don’t get any public transport journey results.
Please ensure you have a good mobile data or Wi-Fi
connection. Otherwise, try the following:
- change the arrival/departure time as the time
you are searching for may not have any public transport running (e.g. late at
night).
- try changing your start/end point to the closest
station/bus stop if you’re on the outskirts of an area covered by GetGo Dundee and
may be too far away from a station or bus stop.
- Try using a location further away as your start
and end points may be too close together, so we can’t find any feasible public transport
routes.
- try disabling content block on your mobile
account if your mobile phone network has added GetGo Dundee to their content
block.
If none of that works, you might be in an area where we do
not have any data available (e.g. too far away from Dundee).
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