I don’t get any public transport journey results.
Please ensure you have a good mobile data or Wi-Fi
connection. Otherwise, try the following:
- change the arrival/departure time as the time
you are searching for may not have any public transport running (e.g. late at
- try changing your start/end point to the closest
station/bus stop if you’re on the outskirts of an area covered by GetGo Dundee and
may be too far away from a station or bus stop.
- Try using a location further away as your start
and end points may be too close together, so we can’t find any feasible public transport
- try disabling content block on your mobile
account if your mobile phone network has added GetGo Dundee to their content
If none of that works, you might be in an area where we do
not have any data available (e.g. too far away from Dundee).
There was a problem with my journey, who should I contact?
If there was a problem with the times or journey plan options or information that we gave you, please tell us by creating a ‘ticket’ below. We don’t operate any transport services ourselves, so if you had a problem with traveling during a journey ...
Why can’t I find a bus stop information on GetGo Dundee?
The data feed for bus stop information only covers the Dundee area. If you are outside the Dundee area, you won’t see any bus stop information as we don’t have data for areas outside Dundee. Make sure you have allowed GetGo access to your current ...
Why can’t I find a taxi option on GetGo Dundee?
The data feed for taxi information only covers the Dundee area. If you are outside the Dundee, you won’t see any local taxi operator options as we don’t have data for areas outside Dundee. Make sure you have allowed GetGo access to your current ...
How do I let you know that I like or don’t like something in the app?
We want to hear from our users as much as possible to help us improve the GetGo Dundee app. If you have an idea or suggestion for a new feature, or if you have a comment on what you like most and least about our app we want to hear from you. Please ...
Does GetGo Dundee work outside of Dundee?
It depends. The GetGo Dundee app is connected to most of the transport information available in and around Dundee. If those data connections also cover areas outside of Dundee, for example rail information is available across Scotland, then you might ...