How do I let you know that I like or don’t like something in the app?

How do I let you know that I like or don’t like something in the app?

We want to hear from our users as much as possible to help us improve the GetGo Dundee app.

If you have an idea or suggestion for a new feature, or if you have a comment on what you like most and least about our app we want to hear from you. Please submit a ‘ticket’ here.

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    • Why can’t I find a bus stop information on GetGo Dundee?

      The data feed for bus stop information only covers the Dundee area. If you are outside the Dundee area, you won’t see any bus stop information as we don’t have data for areas outside Dundee. Make sure you have allowed GetGo access to your current ...

    • Why can’t I find a taxi option on GetGo Dundee?

      The data feed for taxi information only covers the Dundee area. If you are outside the Dundee, you won’t see any local taxi operator options as we don’t have data for areas outside Dundee. Make sure you have allowed GetGo access to your current ...

    • The app is very slow to load.

      You may have a mobile network connectivity problem. Please try loading other websites/apps on your device to see if those work. Also try force quitting the GetGo Dundee app and restarting your device. If the issue persists, please let us know below ...

    • Why can’t I find any train station information on GetGo Dundee?

      The data feed for train station information covers all of Scotland. If you are outside Scotland you won’t see any train station information. Make sure you have allowed GetGo access to your current location. See ‘How do I give GetGo Dundee permission ...

    • I don’t get any public transport journey results.

      Please ensure you have a good mobile data or Wi-Fi connection. Otherwise, try the following: change the arrival/departure time as the time you are searching for may not have any public transport running (e.g. late at night). try changing your ...