Does GPS use a lot of my device’s battery?
We only use GPS when GetGo Dundee is open on your screen and then only in moments when we need it for detecting your current location (for example, when you’re viewing your current location on an interactive map).
We spend a lot of time trying to ensure battery usage is optimised. But yes, GPS does use more of your devices power when it is in use.
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My GPS location is inaccurate.
Like any app that uses location services, GetGo Dundee works better if your Wi-Fi is also turned on, even if you are not connected to any WiFi network. Here are some other things you can do to help fix the problem: Hold your device flat and move it ...
Do I have to create an account to use GetGo Dundee?
No, you do not have to create an account to use GetGo Dundee. You can still see information on travel nearby, plan journeys and discover events in Dundee. See ‘What benefits are there for creating an account on GetGo Dundee?’
The app is very slow to load.
You may have a mobile network connectivity problem. Please try loading other websites/apps on your device to see if those work. Also try force quitting the GetGo Dundee app and restarting your device. If the issue persists, please let us know below ...
How do I create an account on GetGo Dundee?
To create an account, click the ‘create an account’ banner link at the top of the homepage. Fill in the required information on the ‘Create Account’ page. Please read the ‘Terms and Conditions’ and ‘Privacy Policy’ before clicking ‘Register’. Check ...
Why are you asking for permission to access my location?
We need this permission to allow you to plan a journey from your ‘current location’ and to show you your live location on the interactive map. If you choose not to share your location you can still use GetGo Dundee, but you will have to enter your ...